~ FAQs ~

Frequently Asked Questions (FAQ's)
 
Where is the Hotel Santo Amaro?

Off the A1, in Fatima, turn right off the motorway, the southern roundabout, fourth exit towards the city center, following Rua Francisco Marto, 59.

The hotel is located near the Museum Life of Christ.

 
How to reach the hotel using public transport?

There is only a bus network (bus station), the hotel is less than 1 km and there is a taxi rank opposite the bus station.

Site where query times:  by autobus: www.rede-expressos.pt

Business hours

Reception 24 h.
Ordinance 24 h.
Check In  From 14h

Check Out Up to 12h

Rooms for people with reduced mobility

The Hotel Santo Amaro has multiple access (main entrance, parking, elevators with capacity for 6 people and sanitation facilities in public areas) and eight rooms adapted for disabled users UMC ..

Payment

Cash, credit card (Visa, Mastercard, American Express and Diners Club, Discover, JCB, Maestro), debit card or bank transfer.

How to book a room in www.hotelsantoamaro.com?

It has three ways to search and book a room at the Hotel Santo Amaro

One. "Reserve Online".
2.Reserva telephone     00 351 249 530 170
3.Reserva by fax          00 351 249 538 709
4.Reserva directly to the counter.
How late can I book online?

If you want to book your room for the same day, you should make your reservation up to 14 hours. For reservations later, you can book at any time, subject to availability via telephone.

As I'm sure that my reservation was registered?
The reservation code communicated to him at the end of the reserve (eg GK22222) ensures that your booking is definitely registered .
You can also consult your reservation by clicking on "View / Cancel" on the homepage of the Hotel Santo Amaro. Enter your reservation code and validate.

What are the booking conditions?

Reservations are confirmed orders. The room is available starting from 14 am to 12 noon check-out. All reservations are guaranteed registered on the Internet.

Until that time the hotel has booked the room through the Internet?

Hotel in Santo Amaro, receive it on 24 hours 24.

Hotel Santo Amaro, ensures the reservation of the room longer than 19 hours, whatever your arrival time.

Warning: If you do not have the hotel and has not canceled the reservation, the first night will be charged.

I just make a reservation online, how late can enter the hotel?

Will always be someone to meet you regardless of arrival time.

In case of mishap, you must cancel your reservation at the latest until 14 hours (local time) with the hotel directly, or via telephone, email or fax.

Warning: If you do not have the hotel and have not canceled their reservation, the first night will be charged.


Am I required to provide the number of my bank card to make a reservation "online"?

The indication of the number of your credit card is required to register and guarantee your reservation through the Internet.

 Will I be charged directly after the notification of the number of credit card when visiting your site or pay directly at the hotel at the time of my departure?

The number of credit card used to guarantee your reservation room all night. Only paying will be charged on the day of their stay outside the hotel.

In case of no show the hotel, all guaranteed reservations after 19 hours, and not canceled 19 hours before, the price will be charged the first night.

Can I book via the internet and then connect directly to the hotel to change my reservation?

Absolutely!

Print and save the page where it appears the confirmation number, then find all the details of hotel reservation.

In case of modification of reservations can only be referring to hotel availability.

 Can I check out after noon?

You should contact the reception on the eve of his departure.

 
Can I book more than one room in the same reservation?

Yes, this aspect is included in the reservation system

 
What types of promotions that make?

We have several types of promotions. Please refer to our offer.

Can I bring my pet to the hotel?

We regret that the stay is not allowed pets in the rooms. With the exception of whether a guide dog.

 The Hotel Santo Amaro has parking?

Yes, our hotel has a private parking for cars and buses for one second

 
There are special rates for groups? From how many people is considered a group?

From 10 persons, we believe that this is a group. There are prices for groups, but these are handled case by case, those responsible for groups. Please contact us via phone or through our e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 
There are special prices for companies?

We have special prices for companies. Please contact us.

 
How can I book a meeting room?

Information related to the meeting rooms are in the "Meeting Room". For reservations or information, please contact us as timely as possible.

 
How do I know that there are different types of attractions in Fatima?

Selected sites of interest, please see the "Events" or please ask the front desk.

Security and Emergency

The Hotel Santo Amaro is an SOS emergency service in the rooms and fire alarm system.

Fatima has a Health Centre, the National Guard Station and Fire Station.
The nearest hospital is in Leiria, 25 Km from the highway A1.

What time of the procession of candles?

Near the Chapel of Apparitions every day at 21:30 hours, after Easter until the end of October

Saturdays through November weather.

Check our website through the link the time of the celebrations of Fatima Shrine

Distance to other cities